In hospitality, every second counts — and for Radisson Hotel Group, Every Moment Matters. EMMA, their internal SAP system, is key to delivering top guest experiences. Faced with mounting technical debt, rigid infrastructure, and pressure to innovate at speed, Radisson partnered with Lemongrass to reimagine its SAP landscape in the Cloud.

In this session, Carlos Violero, Head of SAP Platforms at Radisson, and Eamonn O’Neill, CTO and Co-Founder of Lemongrass, share how they delivered a full-scale SAP migration to AWS in under six months, with just four hours of downtime. Discover how they tackled legacy complexities, stabilized systems, and enabled ongoing innovation through automation, a clean core, and AI — all without slowing the business.

As organizations transition to SAP S/4HANA and adopt cloud-first approaches, achieving a Clean Core is crucial to reducing complexity and avoiding technical debt. Balancing standardization and customization can be tough, but AI offers a game-changing solution. It can automate decision-making, streamline processes, and pinpoint outdated customizations that need modernization or removal, accelerating your journey to a Clean Core.

In this session, Lemongrass experts share insights and real-life experiences. You will learn how AI enhances efficiency in achieving and sustaining a Clean Core, practical steps for managing and minimising custom code, and techniques to future-proof SAP systems.